Customer Relationship Management (CRM) Software

SDWAN | Fibre | Wireless | Cloud | LAN | UC | Security

Customisable CRM that is easy to use!

Accelerate client growth and customer satisfaction with Twyn CRM, the all-in-one work platform. Visualize your pipeline, streamline customer workflows, and collaborate on opportunities with your team.

Simple pragmatic tools which dramatically streamline telecom sales front-office and back-office processes.

Flexible & Intuitive

Customise flows to fit your sales team

Telecoms services can be complex, your processes must not be! Simple views which make the next action clear empower your team, partner and customers.

Create, copy and modify CRM processes to match your business needs. Make it simple for you sales professionals.

Establish a set of robust back office processes to control risk and comply with governance.

Emails, notes, activities, document

End-to-end collaboration

Use technology to transform collaboration between all stakeholders.  Rich interactions are at hand through sell, build and run customer experiences.

Communicate efficiently with your contacts by integrating your email and collect all interactions and data.

Clear & simple

Clean consistent Account Management data

Powerful CRM helps effectively manage leads, prospects and customers. Consolidated views by segment, channel or whatever grouping makes sense.

Pragmatic account and contact management capability which makes customer data available across your business.

Professional

Pipeline & Analytics

Clear sales opportunity pipelines. Track your chances at all stages. Real-time data updates dashboards and analytics.

Flexible

End-to-end experience vs best-in breed

We understand the importance of effective Customer Relationship Management (CRM) in today’s fast-paced business world.

Our CRM module is meticulously designed to not only serve as a standalone CRM capability but enable an end-to-end customer experience though sales, service delivery, service operations and billing. All data, document and interactions (email; chat; etc) with a customer remain available throughout a customer life-cycle.

If you like your current CRM system, that is great. Twyn easily integrates to external systems and data.