See everything in your customers service estate.
Fresh proactive support of your customers.
Automate SLA management.
Reduce mean time-to-repair while increasing net-promoter-score.
Identify data sources with information about your service, its status and performance.
Simply configure our platform to subscribe to service data and monitor for any changes.
We connect to just about any data-source or system, systems of record and in-life data sources.
Get a copy of that information data lurking in a spreadsheet in a shared drive!
Use simple visual tools to configure a data defined digital-twin for every type of service you want to support.
This data-twin binds interesting data, or truths, from different systems and in-life measurements.
It is designed for agility.
Start with a simple definition and expand as you go.
Immediately unlock simple views with context into your business.
Understand a customer, their estate and health.
Configuration driven views:
Enable immediate action.
Do something about what you see, now!
Monitor service performance levels to identify areas for improvement and detect service bottlenecks, before they occur.
Get automatic alerts about anomalies in KPI trends and disruptive patterns that can impact service delivery.
Make better decisions, faster, and answer questions with instant insight into current patterns and trends.
