Service Inventory Software Capability

A single source of truth.

The Service Inventory module smartly collects and links service and core inventory data.

Data is shared into sales, delivery and operational tools, delivering a rich, interactive view. 

Service Inventory driving Help-Desk and Service Management
SDWAN | Fibre | Wireless | Cloud | LAN | UC | Security

Service aggregation is complex because underlying components move and change throughout the service life-cycle.

Consolidated

Understand your customer

Easily consolidate a view on important service information about your customer; service and resource inventory.

No more broken telephone. Reduce dirty data. Latest information is always available.

Display to your staff what they need to see at any point in time. Everyone always has the latest data. 

Installed base

Know what a customer has to sell more

Use insight into the existing installed base in preparation of new quotes and proposals to customers. 

Installed base is critical for change use-cases, like service migration, moves, changes and deletes. 

Flexible & Intuitive

Change happens. Handle with care!

Enable all the practical changes to services / resources within your business. Empower your staff to take actions for your customer.

Keep a good grip on resources deployed during provisioning a service, like: 3rd party last-mile access links and customer premises network equipment.

Increase Profit

Recon Inventory to Billing

Are you billing for all the products in service? 

Are you still paying suppliers for services which customers have cancelled? Make sure you are only paying for services you are using from suppliers.

Powerful techniques to reconcile services both ways.  Get billing right. Only pay for what you are using from suppliers.

Integrate easily

Easily setup a single source of truth!

Twyn is great with data, easily integrating to sources of customer, resource and network inventory data.

Also keep a good grip on the equipment and 3rd party services used to build a core network or platform.